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ServisKEY General :: Ratings & Reviews [ full screen ]
 
Q: What are L1/L2/L3 review levels?
A: ServisKEY tries to make it easy for all users wishing to submit a supplier review based on their experiences on or off this site. For this purpose a multi-tier review system is implemented applying varying weights ranging from high (L1) for projects referenced through this site, and medium/low (L2/L3) for those referenced off this site. To maintain relevancy and review integrity additional requirements and restrictions are in place for lower level (L2/L3) reviews.

L1 Reviews - are top level reviews and make up the core of the rating and review system. These reviews and associated ratings can only be submitted by users involved on a common project referenced through this site, and once that project has been closed. L1 reviews will not display until all parties of a common project have contributed, or the review submission period has expired.

L2 Reviews - are lower level reviews submitted by registered users having no common project reference through this site and as such are subject to manual authentication and user filtering. Unlike L1 reviews, the user being reviewed and rated has the option of blocking (filtering) 1 of these authenticated submissions for every 5 received.

L3 Reviews - same as L2 but submitted by anonymous (verified) users not wishing to create a free consumer account.

ServisKEY reserves the right to authenticate, investigate and block any submitted review at its sole discretion.
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