National ServisKEY was created to simplify the process of connecting consumers with local
contractors and services for construction, maintenance,
service and repair needs. To assist consumers by improving the supplier search and connect experience, to enhance the online presence and expand market reach for suppliers and redefine the way they do business online.
||"ServisKEY is the product of our 25 years individual experience in the service sector as project managers and contractors, designed with a solid understanding of what matters and appeals to both consumers and
suppliers across established market sectors."
Mike Drinovac, President & Founder ServisKEY Network, Inc. (Mississauga, Ontario + Louisville, Kentucky)
really liked the supplier search wizard when entering
my project, pretty cool."
H. Houston, TX
control over supplier category selection is great,
as a project manager - a big plus."
B. Pittsburgh, PA
|"Clean screen, navigated my way around no problem. Thank you."
I. Orlando, FL
time I ever heard of free banner ads! I
never bothered with web ads before."
C. Phoenix, AZ
love the timesheet App!"
C. Chicago, IL
For Consumers, account creation and project
submission are a few easy steps, while maintaining
a comfortable level of privacy. Project submission is streamlined
giving you the needed flexibility to fine tune all your requirements
for larger or more complex projects including uploading and linking
project documents, and the speed and convenience desired for those
smaller repairs and
Submission of project notifications
(email alerts) is automatic and free1,
with a good probability that the first suppliers responding are
momentarily slow or between projects and would
welcome the additional work.
central projects screen (portal) provides graphical summaries
of all project activity in real time, putting you
in full control. You decide which
suppliers you need, when to transmit an invitation,
which ones to communicate with - and of course ultimately hire.
For Contractors and Service Providers the process
is equally simple. There are no pre-screen account restrictions
- account creation is as involved as running an ad in the local
paper - but with no setup fees, recurring account fees,
in-activity fees2. Supplier commitment is almost equivalent
to answering the phone when a customer is calling.
As contractors we understand that the last thing
anyone needs is additional administrative tasks and
overhead. We know there are slow days when new work would
be welcome, and busy days when additional work is nothing but a
bother. For this
you have full control of notifications and more with your account settings.
Turn project notification on or off, narrow your services criteria
to target markets and sectors you specialize in or have a preference
for, even run seasonal promotions at no charge.
Perhaps most importantly - you pay only when you
wish to connect with a consumer to pursue a project2.
There are no pressuring sales calls or emails from us, no surprise
fees or hidden costs. Your participation in these project responses
is entirely optional and does not in any way impact your free listing or
other services offered.
To maintain a level of trust and service, a rating
and review system is in place which applies to both account types.
All project participants are provided the opportunity to submit feedback
for each other upon project completion. Written reviews
and Rating scores are not published until all parties involved
on any one project have submitted.
In place of consumers searching our database for
suppliers, and suppliers searching for available projects - an
automated process is in place with an invitation algorithm to
connect consumers with the most appropriate suppliers, and in turn invite (notify)
suppliers directly of these new projects.
are ranked for each project invitation3
using the following base parameters in
- Service Priority - when
a project requires service B, suppliers specialized
in service B will rank ahead of suppliers
listed as providing services primarily for A but also include B,
followed by those providing a wider range A, B, C, D ...
- Service Proximity - if
a project is located in area B, suppliers
servicing and located in area B will rank
ahead of suppliers also servicing area B but
located in area A, or C ...
- Satisfaction Rating - applied using weighted
averages. A greater rating count will put more emphasis on the
suppliers' rating value while not penalizing newer (unrated) accounts.
The above are some basic examples comprising one part of a
formula and are by no means the entire story. Numerous other considerations
in, including availability. We continually compile aggregate
data on supplier responses based on location and category. If project
responses for snow removal in area B are significantly
lower than responses from other contractor categories, the number
of invited snow removal contractors per project in area B will
increase as that services segment is deemed to be busy
at the moment.
The purpose of the invitation system and algorithm is to provide
an efficient connect process for both consumer and supplier.
We recognize that it is of no benefit to anyone (not to mention
frustrating and confusing to consumers) when excessive responses are received for any one project, with the added possibility of some suppliers dramatically under-bidding or responding in service areas they normally may not represent.
|1 Residential / homeowner
project submissions are always free. Nominal fees may apply for
some commercial and other project types.
2 Connect (dialog) fees
may apply. The supplier fee structure is based on use, pay only
when you wish to connect with a consumer and pursue a posted project.
Please navigate to Supplier accounts for full details.
3 Based on the results of an automated project invitation
algorithm, an invitation
is sent to a predetermined number of active suppliers
for each required service category. Those invited are offered a 48hr window to submit their response after which time the project response will become available to other qualified & interested suppliers.